Product Lifecycle Policy
Lifecycle Stages
Active
Currently in development. May receive new features, improvements, bug fixes, and updates.
Maintenance
Remains supported. Receives significant bug fixes and compatibility updates. Fewer new features.
Legacy
No longer actively developed. May continue to function. Updates and compatibility not guaranteed.
Active Products
An Active Product is currently receiving ongoing development and investment. During the Active stage, we may provide new features, improvements, bug fixes, compatibility updates, documentation improvements, and customer support. Not every Product will receive updates at the same frequency — update schedules depend on the nature of the Product and customer needs.
Maintenance Products
A Maintenance Product remains supported but receives more limited development. During the Maintenance stage, we generally focus on fixing significant bugs, addressing important compatibility issues where practical, and maintaining existing functionality. Maintenance Products may receive fewer updates and fewer new features than Active Products.
Legacy Products
A Legacy Product is one that Guv1 Digital has designated as no longer actively developed. Legacy Products may continue to function and may remain available to existing customers. However:
- New features are not expected
- Updates are not guaranteed
- Compatibility with future operating systems, platforms, or third-party services is not guaranteed
- Support availability may be limited
- Documentation or downloads may change or become unavailable over time
Customers may continue using Legacy Products according to their original licence terms unless those rights are otherwise terminated under the Terms of Use.
Product Availability
Guv1 Digital may continue selling a Product, stop selling a Product, remove a Product from availability, or move a Product between lifecycle stages. A Product's availability does not necessarily determine its lifecycle stage. For example, a Product may remain available for purchase while in Maintenance, or remain available for existing customers after becoming Legacy.
Updates
Updates may include feature improvements, bug fixes, security improvements, compatibility changes, and documentation updates. Updates are provided at Guv1 Digital's discretion and may depend on the Product, technical limitations, and available resources. The availability of updates does not guarantee that every Product will remain compatible with future technology changes.
Data Retention and Legacy Products
Information about how Guv1 Digital handles personal information, including retention periods relating to Legacy Products, is described in our Privacy Policy. In general, we retain registration and support information for up to five (5) years after a Product enters Legacy status, unless legal obligations require longer retention.
Changes to This Policy
We may update this Product Lifecycle Policy from time to time. When we make changes, we will update the version number and "Last Updated" date at the top of this page.
Contact Us
Questions about Product lifecycle status can be submitted through our support centre: